Extended Email — 02

You recently bought a laptop from an online store. However, after delivery, you noticed that the laptop has technical problems, including frequent crashes and a noisy fan. You need to contact the store to report these problems.

Write an email to the customer service department. In your email, do the following.

  • Describe the problems you are experiencing.
  • Explain how these issues have affected your work.
  • Request a replacement or a refund for the laptop.

Write as much as you can and in complete sentences.

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