Extended Email 写作总结
本总结根据文件夹内的 19 道题整理。Extended Email 的核心是：明确写信目的，完整覆盖三个任务点，并使用与收件人关系相符的语气。写作不需要复杂词汇；清楚、礼貌、具体最重要。
每类框架下都配有一封独立编写的使用范例，采用题库以外的情境。先通过范例学习组织邮件，再独立完成题库练习。框架说明中的题号链接仅用于选择练习；一道题可能结合多种框架，实际作答时仍以题目要求为准。范例中的人物、安排和细节均为虚构。
一、邮件写作种类与简单框架
1. 请求与咨询类
适用任务：询问资格、使用条件、时间或费用，请求提供信息或服务。
通用结构
- 说明身份或背景。
- 直接说明想了解或请求什么。
- 提供必要的时间、人数、需求或偏好。
- 礼貌请求回复。
简单模板
Subject: Request for 主题
Dear 姓名,
I am writing to ask about 事项. 一句背景信息. Could you please tell me 问题一? I would also like to know 问题二. We need 具体时间、人数或条件, so it would be helpful if you could 具体请求. Thank you for your time. I look forward to your reply.
Best regards,
姓名
使用范例：咨询图书馆相机借用
独立情境（非题库题目）：你想借图书馆的相机拍摄一段校园短片。写信询问借用资格、借期，以及是否提供使用指导。
Subject: Questions About Borrowing a Camera
Dear Library Team,
I am writing to ask about borrowing a camera from the library. I am a first-year student, and I would like to record a short video about student life for our school website.
Could you please tell me whether all students can borrow the equipment? I would also like to know how long I can keep it. I plan to film on Thursday and Friday, so it would be helpful if I could return it on Monday morning.
I have only used my phone to record videos before. Do you provide a short guide or a basic training session for new users? I want to make sure I use the camera correctly.
Thank you for your time. I look forward to your reply.
Best regards,
Jamie Lee
框架拆解：
- 背景与目的：学生想借相机拍摄校园短片。
- 具体需求：说明拍摄日期和希望归还的时间。
- 明确问题：询问借用资格、借期和新手指导。
- 礼貌结尾：感谢对方并期待回复。
替换练习：保留 Could you please tell me whether ...?，将相机改为录音设备，并重新安排借用时间和需要的指导。
常用表达
- I am writing to ask about …
- Could you please tell me whether …?
- I would like to know …
- Would it be possible to …?
- Please let me know if …
2. 投诉、退换与问题报告类
适用任务：报告产品、设施或服务问题，说明影响并请求处理。
通用结构
- 说明购买、使用或参加活动的背景。
- 客观描述具体问题。
- 说明问题造成的影响。
- 提出清楚而合理的解决要求。
简单模板
Subject: Problem with 产品或服务
Dear 姓名或 Customer Service Team,
I am writing to report a problem with 产品或服务. I 购买或使用背景, but 问题一. In addition, 问题二. Because of these issues, I have been unable to 受到的影响. I would appreciate it if you could 退款、换货、确认状态或改进服务. Please let me know what information you need from me. I look forward to your reply.
Sincerely,
姓名
语气原则
- 描述事实，不使用愤怒或攻击性的语言。
- 明确提出希望获得的处理结果。
- 可以表达失望，但仍需保持礼貌。
使用范例：报告公寓漏水问题
独立情境（非题库题目）：你发现厨房水槽下方持续漏水。向公寓管理员说明问题及影响，请求安排维修，并告知方便上门的时间。
Subject: Water Leak in Apartment 204
Dear Building Manager,
I am writing to report a water leak under the kitchen sink in apartment 204. I first noticed it yesterday evening. Water collects on the floor whenever I use the sink, and the bottom of the cupboard is now wet.
I have placed a bucket under the pipe, but it fills up quickly. Because of this problem, I cannot wash dishes normally, and I am worried that someone may slip on the wet floor. I have stopped using the sink for now.
Could you please arrange for someone to check and repair the pipe? I am available tomorrow between 9 a.m. and noon. If that time does not work, please contact me to arrange another visit.
Thank you for your help.
Sincerely,
Jamie Lee
框架拆解：
- 问题背景：交代房号、位置和发现漏水的时间。
- 具体问题：水流到地面，橱柜底部也被浸湿。
- 实际影响：无法正常洗碗，湿滑地面存在跌倒风险。
- 解决要求：请求检查维修，提供上门时段和另约时间的办法。
替换练习：用 I first noticed ... 说明何时发现问题，用 Because of this problem, ... 说明影响，再提出具体的处理请求。
3. 感谢、表扬与建议类
适用任务：感谢帮助、肯定体验，并提出有理由的改进建议。
通用结构
- 感谢对方或先肯定积极体验。
- 说明具体喜欢什么以及为什么有价值。
- 提出一个具体、容易执行的建议。
- 以积极语气结束。
简单模板
Subject: Thank You and a Suggestion
Dear 姓名,
Thank you for 对方所做的事情. I especially enjoyed 具体内容, because it 积极影响. I would like to suggest 建议. I believe this would be a good idea because 理由. I hope you will consider this suggestion, and I look forward to 未来活动或再次光顾.
Best regards,
姓名
常用表达
- Thank you for organizing …
- I especially enjoyed …
- I found it valuable because …
- I would like to suggest …
- I hope you will consider …
使用范例：感谢游泳教练并建议练习卡
独立情境（非题库题目）：你刚完成成人初级游泳课。感谢教练的帮助，说明哪种教学方式对你有用，并建议为学员提供练习卡。
Subject: Thank You for the Swimming Lessons
Dear Coach Evans,
Thank you for your help during the beginner swimming course. Before the first lesson, I was nervous about putting my face in the water. Your calm instructions made me feel safe enough to try.
I especially liked the way you showed each movement slowly and then gave us time to practice. This helped me understand how to breathe while swimming. I can now swim a short distance without stopping, which is a big improvement for me.
I would like to suggest giving students a small practice card at the end of each lesson. It could list two or three exercises to try during our next visit to the pool. This would help us remember what we learned.
I look forward to joining your next course.
Best regards,
Jamie Lee
框架拆解：
- 感谢与肯定：感谢初级课中的帮助，交代最初的紧张。
- 具体价值：慢动作示范和练习时间帮助掌握换气。
- 建议与理由：提供列有两三项练习的卡片，便于记住课程内容。
- 积极结束：表达继续参加课程的意愿。
替换练习：用 I especially liked the way you ... 写一种有帮助的教学方式，再用 This would help us ... 解释建议的作用。
4. 求助与征求建议类
适用任务：说明困难和已有尝试，请求指导、建议或协助。
通用结构
- 说明目前的困难。
- 说明已经采取过什么行动，或者为什么独自无法完成。
- 提出具体请求。
- 给出方便会面或沟通的时间。
简单模板
Subject: Request for Help with 事项
Dear 姓名,
I am writing because I need some help with 事项. Recently, I have had difficulty 具体困难. I have already tried 已做的努力, but 未能解决的原因. Could you please 提供建议、协助任务或安排会面? I am available 时间. Your help would mean a lot to me.
Best,
姓名
常用表达
- I am having difficulty with …
- I have already tried to …
- I would appreciate your advice about …
- Could we meet to discuss …?
- Are you available on …?
使用范例：请同事指导电子表格操作
独立情境（非题库题目）：你第一次负责整理月度销售表，但合计结果不正确。向熟悉软件的同事求助，说明已经尝试的办法，并约时间请教。
Subject: Help with the Monthly Sales Sheet
Hi Nina,
I am writing because I need some help with the monthly sales sheet. This is my first time preparing it, and the total changes when I sort the rows. I am not sure which part of the formula is causing the problem.
I have already checked the numbers against the original records and watched a short tutorial. However, I still cannot work out why the result is wrong. I have saved a separate copy so that the original file remains unchanged.
Could you show me how to check the formula and sort the data correctly? I am free after 3 p.m. tomorrow and can meet at your desk or online. Please let me know which option is easier for you.
Thanks for your help.
Best,
Jamie
框架拆解：
- 说明困难：首次整理销售表，排序后合计异常。
- 展示努力：核对原始数字、观看教程，但仍未找到原因。
- 具体求助：请对方演示如何检查公式和正确排序。
- 便于安排：给出可用时间，并提供当面或线上两种方式。
替换练习：用 I have already ... However, I still ... 说明已尝试的办法和剩余困难，最后明确需要对方演示哪一步。
5. 提供建议、回复关切与拒绝请求类
适用任务：回应对方顾虑，解释建议或决定，并提供替代办法。
通用结构
- 表示理解对方的情况或关切。
- 清楚表达自己的建议或决定。
- 用一至两个理由解释。
- 提供替代办法或额外支持。
简单模板
Subject: About 事项
Hi/Dear 姓名,
I understand your concern about 问题. I think the best choice is to 建议或决定 because 理由一. Also, 理由二. Although we cannot 无法满足的请求, we can 替代方案一. Another option is to 替代方案二. I hope this solution works for you. Please let me know what you think.
Best,
姓名
礼貌拒绝表达
- I understand your concern, but …
- Unfortunately, we are not able to …
- We cannot change the plan because …
- However, we can offer another option.
- I hope this solution will help.
使用范例：婉拒替邻居存放沙发
独立情境（非题库题目）：邻居搬家期间想把沙发暂放在你的公寓。你空间有限，无法答应。回复说明原因，并提出临时存放和搬运的替代办法。
Subject: About Storing Your Sofa
Hi Ben,
I understand that the gap between your moving dates is making things difficult. Finding a place for large furniture for just a few days can be stressful.
Unfortunately, I cannot keep the sofa in my apartment. My living room is very small, and the sofa would block the only clear path to the door. I need to keep that space open so that I can move around safely.
Another option is to ask your moving company whether it offers storage for a few days. You could also check whether your new building has a storage room that you can use before moving in. I can help you make a few calls, and I am free on Saturday to help carry smaller boxes.
I hope you find a suitable place soon.
Best,
Jamie
框架拆解：
- 回应关切：理解两次搬家日期之间的空档带来不便。
- 说明决定：明确无法代为存放沙发。
- 解释原因：空间太小，沙发会阻挡出门通道。
- 提供支持：询问搬家公司或新楼的存储空间，并提供打电话、搬小箱子的帮助。
替换练习：保留“理解困难 → 清楚说明决定 → 解释原因 → 提供其他帮助”的顺序。若情境只需要建议，可以省去拒绝部分。
6. 申请与自我介绍类
适用任务：申请职位或服务机会，说明动机、能力和可用时间。
对应题库题目：10。
通用结构
- 说明申请什么以及如何得知机会。
- 说明申请动机。
- 介绍相关能力或经历。
- 提供可工作的时间并表达期待。
简单模板
Subject: Application for 职位或志愿者工作
Dear 姓名,
I am writing to apply for 职位. I learned about this opportunity from 信息来源. I would like to join because 动机. I have experience in 相关经历, and I am good at 技能. I am available on 日期和时间. Thank you for considering my application. I would be happy to provide more information.
Sincerely,
姓名
简单资历素材
- I am responsible and patient.
- I work well with other people.
- I have experience caring for animals.
- I can use social media and basic office software.
- I am available on weekday afternoons and weekends.
使用范例：申请面包店周末兼职
独立情境（非题库题目）：你看到附近面包店的招聘启事，希望应聘周末店员。说明申请原因、相关经历和可以工作的时间。
Subject: Application for a Weekend Shop Assistant
Dear Ms. Patel,
I am writing to apply for the weekend shop assistant position at your bakery. I saw the notice in your window yesterday. I enjoy working with customers and would like to learn more about how a small food business operates.
Last summer, I worked at a school supply shop, where I answered customers’ questions and handled payments. I learned to check orders carefully and keep the counter tidy. I am also comfortable standing for several hours and working during busy periods.
I am available every Saturday and Sunday from 7 a.m. to 1 p.m. I live nearby, so arriving for an early shift would not be a problem.
Thank you for considering my application. I would be happy to come in for an interview.
Sincerely,
Jamie Lee
框架拆解：
- 申请目的与来源：看到店窗招聘启事，应聘周末店员。
- 申请动机：喜欢与顾客交流，希望了解小型食品店的运营。
- 相关能力：接待顾客、收款、核对订单和保持柜台整洁的经历。
- 可用时间：明确周末班次，并表达面试意愿。
替换练习：选择一段真实经历，用具体做过的工作说明能力，再写明能够接受的工作日和班次。
7. 工作通知、招募与活动协调类
适用任务：通知活动安排，明确准备任务、分工和回复方式。
通用结构
- 说明活动及其目的。
- 列出需要完成的工作。
- 给出时间、地点或初步计划。
- 请求对方负责具体任务或回复是否参加。
简单模板
Subject: Help Needed for 活动
Hi everyone / Dear 姓名,
We are planning 活动 for 日期或目的. Before the event, we need to 任务一, 任务二, and 任务三. I suggest 地点或安排 because 理由. We need several volunteers to help with these tasks. If you are available, please tell me which task you would prefer. Thank you for your help.
Best,
姓名
使用范例：协调旧电池回收日
独立情境（非题库题目）：你负责公寓楼的旧电池回收活动。通知住户准备安排、说明收集地点，并请大家报名承担分类和运送工作。
Subject: Helpers Needed for Battery Collection Day
Hi everyone,
We are organizing a used-battery collection day in our building on November 8. The aim is to make it easier for residents to send old batteries to a recycling center.
Before the collection, we need to prepare labeled boxes, put a notice on each floor, and confirm which types of batteries the center accepts. On the day, someone will need to help residents sort their batteries and keep the collection area tidy.
I suggest using the table beside the mailboxes from 10 a.m. to noon. It is easy to find and leaves the entrance clear. We also need a driver to take the boxes to the center afterward.
If you can help, please reply by Wednesday with your preferred task and available time.
Thank you for taking part.
Best,
Jamie
框架拆解：
- 活动与目的：组织旧电池收集，方便住户参与回收。
- 准备任务：准备分类箱、张贴通知、确认接收范围。
- 具体安排：说明日期、时段和收集地点，同时安排后续运送。
- 可执行请求：请住户在截止日前回复可承担的任务和时间。
替换练习：把活动换成旧衣物捐赠，重新列出收集要求、分工和交接地点，再写清报名方式。
8. 职场沟通、反馈与冲突解决类
适用任务：客观说明工作中的情况与影响，协商办法或征求反馈。
通用结构
- 说明项目或共同任务的当前情况。
- 客观描述问题或方案。
- 说明其影响，不指责个人品质。
- 请求反馈，或提出下一步解决办法。
简单模板
Subject: Update on 项目或事项
Dear 姓名,
I am writing to update you about 事项. At present, we have completed 当前进度. However, 客观问题. This has affected the team because 具体影响. I suggest that we 解决办法. Could you please 需要对方做的事情 by 时间? Please share any ideas or concerns you have. I hope we can solve this together.
Best regards,
姓名
避免直接指责
不建议：
You are lazy and you never help us.
建议：
We have not received your part of the project, so the team cannot complete the final report.
使用范例：协商共享打印机设置
独立情境（非题库题目）：你和另一部门共用打印机，默认设置经常变成单面彩印，导致标签错印。向该部门联系人说明情况，并提出双方都方便的设置办法。
Subject: Shared Printer Settings
Hi Owen,
I would like to discuss the printer that our two departments share. We recently set up a weekly label-printing schedule, and it has helped us avoid waiting during busy mornings.
However, the default settings have changed to single-sided color printing several times this week. Our labels need a different setting, so some pages have been printed incorrectly. This has wasted paper and delayed the packages that our team needs to send.
Could we agree to use saved settings for each type of job instead of changing the defaults? I can prepare a short guide and place it beside the printer. Please let me know by Friday whether this would work for your team or whether you have another suggestion.
Thank you for helping us find a practical solution.
Best regards,
Jamie
框架拆解：
- 当前情况：共用打印机，已有固定标签打印安排。
- 客观问题：默认设置多次改变，造成错印。
- 实际影响：浪费纸张，延误包裹寄送。
- 协商办法：建议保存各类任务设置、提供操作说明，并征求对方反馈。
替换练习：用 This has ... 解释问题对工作的影响，再用 Could we agree to ...? 提出共同遵守的办法，避免推测是谁故意造成问题。
9. 旅行与住宿安排类
适用任务：安排交通或住宿，询问具体条件并说明行程偏好。
通用结构
- 说明出行目的、地点和时间。
- 说明希望获得哪方面的信息。
- 写清个人偏好、想避免的事情或特殊安排。
- 提出具体问题并感谢帮助。
简单模板
Subject: Questions About 住宿或城市
Dear 姓名,
I will travel to 地点 for 原因 from 日期 to 日期. I am looking for 房间、餐厅或活动. I would especially like 偏好, but I would prefer to avoid 不喜欢的事物. Could you recommend 具体问题? Thank you for your help.
Best,
姓名
使用范例：咨询携自行车乘火车的安排
独立情境（非题库题目）：你计划带自行车乘火车去参加业余骑行活动。向铁路客服询问自行车运输、换乘选择和提前到站的要求。
Subject: Taking a Bicycle on the Train
Dear Rail Travel Team,
I am planning to travel to Lakeford on June 12 to join a cycling event. I would like to take my bicycle with me and arrive before 6 p.m., as the event begins early the following morning.
Could you please tell me whether bicycles are allowed on the afternoon services? I would also like to know whether I need to reserve a separate space for my bicycle or place it in a bag.
I would prefer a direct train because carrying the bicycle between platforms may be difficult. If a change is necessary, could you suggest an option with enough transfer time? Please also let me know how early I should arrive at the station.
Thank you for helping me plan the journey.
Best regards,
Jamie Lee
框架拆解：
- 出行背景：为参加骑行活动出行，明确日期和最晚抵达时间。
- 所需信息：能否携车、是否预约车位、是否需要装袋。
- 偏好与限制：偏好直达；必须换乘时需要充足的转车时间。
- 具体询问与感谢：补充询问提前到站要求，并感谢协助。
替换练习：用 I would prefer ... because ... 说明一种行程偏好，再用 If ..., could you ...? 请求备选安排。
二、常用写作词汇与句式
1. 邮件开头：说明目的
- I am writing to ask about …
- I am writing to request …
- I am writing to report a problem with …
- I am writing to thank you for …
- I am writing to apply for …
- I am writing to update you about …
- I am writing because I need help with …
- I am writing to share some feedback about …
2. 补充背景
- I recently bought / attended / visited …
- As you know, …
- I learned about this from …
- We are currently working on …
- Our group plans to …
- The event will take place on …
3. 描述问题
- The main problem is that …
- I have noticed that …
- Unfortunately, …
- In addition, …
- This has made it difficult to …
- Because of this issue, …
- We have not been able to …
4. 提出请求
- Could you please …?
- Would it be possible to …?
- I would appreciate it if you could …
- Please let me know whether …
- Could we meet to discuss this?
- I would like to request a replacement / refund.
- I hope you can help me with …
5. 提出建议
- I suggest that we …
- We could also …
- Another option is to …
- It may be better to …
- I think this would work well because …
- A possible solution is to …
- I hope you will consider …
6. 说明原因和影响
- This is important because …
- The main reason is that …
- This would help us …
- As a result, …
- This has affected …
- It would make the event more …
- It would save time and reduce stress.
7. 表示理解、感谢与合作
- I understand your concern about …
- Thank you for letting me know.
- Thank you for your time and help.
- I appreciate your support.
- I hope we can solve this together.
- Your advice would be very helpful.
8. 邮件结尾
- I look forward to your reply.
- I look forward to hearing from you.
- Please let me know what you think.
- Thank you for considering my request.
- Please contact me if you need more information.
- I hope to hear from you soon.
9. 高频形容词和副词
| 英文 | 中文 | 常用搭配 |
|---|---|---|
| helpful | 有帮助的 | helpful advice |
| useful | 有用的 | useful information |
| valuable | 有价值的 | valuable experience |
| available | 有空的、可提供的 | rooms are available |
| suitable | 合适的 | a suitable time |
| convenient | 方便的 | a convenient location |
| important | 重要的 | an important task |
| clear | 清楚的 | clear instructions |
| flexible | 灵活的 | a flexible schedule |
| disappointed | 失望的 | feel disappointed |
| satisfied | 满意的 | be satisfied with |
| unfortunately | 不幸地 | Unfortunately, … |
| recently | 最近 | I recently visited … |
| especially | 尤其 | I especially enjoyed … |
| currently | 当前 | We are currently working on … |
10. 高频名词和名词短语
| 英文 | 中文 |
|---|---|
| request | 请求 |
| suggestion | 建议 |
| feedback | 反馈 |
| advice | 建议、忠告 |
| problem / issue | 问题 |
| solution | 解决办法 |
| replacement | 换货、替代品 |
| refund | 退款 |
| schedule | 日程 |
| availability | 空房、可用时间 |
| room rate | 房价 |
| qualification | 资历、能力 |
| responsibility | 责任 |
| deadline | 截止日期 |
| current progress | 当前进度 |
| working hours | 工作时间 |
| customer service | 客户服务 |
| meeting time | 会面时间 |
| alternative plan | 替代计划 |
11. 高频动词和动词短语
| 英文 | 中文 | 常用搭配 |
|---|---|---|
| ask for | 请求 | ask for help |
| apply for | 申请 | apply for a position |
| arrange | 安排 | arrange a meeting |
| attend | 参加 | attend a lecture |
| organize | 组织 | organize an event |
| explain | 解释 | explain the problem |
| describe | 描述 | describe the situation |
| suggest | 建议 | suggest another plan |
| recommend | 推荐 | recommend a restaurant |
| request | 请求 | request a refund |
| replace | 更换 | replace the laptop |
| confirm | 确认 | confirm the submission |
| improve | 改善 | improve the service |
| affect | 影响 | affect my work |
| complete | 完成 | complete a task |
| contribute to | 为……作出贡献 | contribute to the project |
| take care of | 照顾、负责 | take care of animals |
| be available | 有空、可用 | be available on Friday |
| look forward to | 期待 | look forward to your reply |
三、可泛化的写作素材
以下素材可用于多个主题，替换少量关键词即可直接使用。
1. 时间不足
I have several classes and assignments this week, so I do not have enough time to complete every task by myself.
可用于：请求朋友帮忙、课程困难、活动招募、团队协作。
2. 工作或学习受到影响
Because of this problem, I have lost important work time and have been unable to complete my tasks on schedule.
可用于：产品投诉、技术问题、课程困难、项目延误。
3. 建议会面
Could we meet on Friday afternoon to discuss the details and decide what to do next?
可用于：向教授求助、活动策划、项目冲突、征求专业建议。
4. 请求替代方案
If this option is not available, could you please suggest another solution that would meet our needs?
可用于：酒店咨询、退换货、活动变更、拒绝后的协商。
5. 说明建议的价值
I believe this change would improve the experience for everyone and prevent the same problem in the future.
可用于：音乐会反馈、餐厅建议、公司活动、项目管理。
6. 提供个人能力
I am responsible, patient, and comfortable working with other people. I can also learn new tasks quickly.
可用于：志愿者申请、团队工作、活动协助。
7. 表达积极体验
The staff were friendly and helpful, and the activity was both informative and enjoyable.
可用于：餐厅表扬、讲座感谢、音乐会评价、活动反馈。
8. 客观描述负面体验
Although I enjoyed the main activity, I noticed several problems that made the experience less comfortable.
可用于：场地反馈、餐厅体验、服务投诉。
9. 解释天气或安全风险
The forecast says there will be heavy rain and thunderstorms, so continuing with the outdoor plan may be unsafe.
可用于：旅行变更、户外活动取消、提供替代计划。
10. 室内替代活动
Instead, we could visit a museum, watch a movie, or have lunch together at an indoor location.
可用于：天气变化、活动改期、朋友聚会。
11. 说明反馈的重要性
Your feedback would help us improve the plan before we make a final decision.
可用于：广告方案、比赛策划、小组项目、活动安排。
12. 说明团队影响
When one part is delayed, the other members cannot finish their work, and the whole project may miss the deadline.
可用于：小组成员缺席、工作安排、志愿者不足。
13. 提供具体分工
You could help by contacting the guests, checking the schedule, or preparing the materials.
可用于：生日会、公司野餐、比赛、团队项目。
14. 说明推荐来源
A friend who visited recently recommended this place and spoke highly of its service.
可用于：酒店咨询、餐厅沟通、旅行安排。
15. 提出个人偏好
I would especially like to try local food and visit cultural sites, but I would prefer to avoid crowded tourist areas.
可用于：旅行建议、餐厅推荐、活动规划。
16. 承认关切并提供支持
I understand why you are concerned. Although we cannot change the original plan, I can share some resources and help you prepare.
可用于：读书会换书请求、项目决定、规则解释。
17. 产品退换请求
Since the product does not work properly, I would like to request a replacement. If that is not possible, I would prefer a full refund.
可用于：各种商品故障和服务投诉。
18. 请求确认状态
Could you please confirm whether my materials were received and tell me their current status?
可用于：稿件提交、申请、订单、预约。
四、通用完整邮件模板
正式邮件
Subject: 简短具体的主题
Dear Mr./Ms./Dr. 姓氏,
I am writing to 写信目的. 背景信息. First, 任务点一. In addition, 任务点二. I would like to 任务点三或明确请求 because 原因. Please let me know if you need any more information. Thank you for your time. I look forward to your reply.
Sincerely / Best regards,
姓名
半正式或朋友邮件
Subject: 简短主题
Hi 名字,
I hope you’re doing well. I’m writing because 写信目的. 任务点一. Also, 任务点二. Could you 任务点三或具体请求? I think this would help because 原因. Let me know what you think.
Best,
姓名
五、考场检查清单
- 是否使用了合适的称呼，如
Dear Dr. Brown或Hi John？ - 第一段是否清楚说明写信目的？
- 是否完整回答题目中的三个任务点？
- 请求是否具体，例如会面时间、退款、换货或回复状态？
- 是否说明了至少一个原因或影响？
- 语气是否符合收件人身份，且没有不必要的指责？
- 是否使用了完整句子和清楚的段落？
- 是否使用了合适的结尾，如
Best regards或Sincerely？